Only Hogan Homes warrants each quality home the company builds while supporting its warranty program with a team of gifted specialists whose sole job is to provide tender, loving, after-the-sale care. While Hogan Homes excels in this area, many other builders often find it difficult to meet the minimal industry standards that allow them to offer a long-term Warranty Program.

“We don’t wait for the home buyer to come to us,” Kathy Brendal, Hogan Homes’ Warranty Service Manager smilingly explains.

“We really want our homebuyers to be happy and to know they’re being cared for. For example, about 30 to 45 days after move-in, we send out a letter requesting a follow-up walk-through with the buyer. During this inspection, we double-check all the little details.

“Our homebuyers really seem to appreciate what they see as extra attention. We see it as just getting the job done the right way for them.”

THE WARRANTIES

Hogan Homes’ TLC program neither begins nor ends with a letter. Actually, most people would say that it begins with Hogan’s famous quality, master-crafted construction and ends long after the new Hogan neighborhood has become established with dozens of happy families enjoying the fruits of Hogan Homes’ efforts. But, there’s also a safety net that comes with every Hogan Home.

TRIPLE-TIER WARRANTY SERVICE PROGRAM

• During the first year of ownership, Hogan Homes warrants each home the company builds against any and all structural or mechanical problems.
• In the second year of ownership, Hogan Homes provides coverage on electrical wiring, plumbing lines inside the walls, and HVAC ductwork. In addition, Hogan Homes has a program that provides your new home with a 2nd-5th year extended air conditioning compressor labor warranty.
• During years three to ten, each Hogan Home is warranted through the Residential Warranty Corporation against all major structural defects.

BUYER ASSURANCES

So there’s no confusion, each homebuyer receives a complete warranty package at closing. This includes a manual that explains each warranty fully and a customized care guide on how to maintain their Hogan Home with ease.

LIFE IS FILLED WITH LITTLE EMERGENCIES

But the one that happens to you is never small and Hogan Homes knows it.

That’s why this caring company has set up a 24-hour, seven-day a week Emergency Service that’s available to every Hogan Home buyer for the first two years of their ownership.

All Hogan Homes’ Warranty Manuals contain a private, after-hours emergency phone number available only to Hogan Home buyers. This number links directly to a Hogan Homes service manager’s pager so that response time is cut to a minimum.

40 YEARS WORTH OF EXTRA SPECIAL CARE

Since Hogan Homes was founded in 1966, the company has been noteworthy for its attention to homebuyers after the sale has been completed. Today that kind of care is even more important. New homes are built differently today and incorporate technologies that weren’t even contemplated 40 years ago.

The result is a need for exceptionally qualified builders and service personnel who really care about the homebuyers’ dreams. Fortunately, Hogan Homes specialists stand apart as the Best of the Best when it comes to TLASC ... Tender, Loving, After-the-Sale Care.